Skip to main content

FAQ

We’ve answered some of the questions we often get from customers about our Rent-to-Own program. You can also get in touch with our automotive enthusiasts to answer any additional questions you might have.

Pricing & Payment

1 - How much does it cost to start?

You can choose your vehicle. Submit your Emirates ID and Driving License. That’s all you need to book the vehicle. When you pick up your car, you only pay for the first month, no down payment, no security deposit, no hidden fees, no surprises. All payments are securely processed for a seamless and transparent experience.
Simply continue your monthly payments for your chosen term, and once completed, we’ll transfer the vehicle to your name—covering all insurance, transfer fees, and servicing throughout your entire rental period. No extra costs, no hassle!

Note: You are not committing to an auto loan or any long-term financial commitment. There is no obligation or penalty to turn back the vehicle at any time.

2 - Can I use a debit card?

We offer flexible payment options for your convenience. You can pay using a debit or credit card, cash, bank transfer, or direct bank deposit—whichever works best for you!

Program

1 - How does Rent to Own work?

First Class is a unique “Rent to Own” program that requires no bank loan, no down payment, no security deposit, or credit check. You begin driving immediately. You pay monthly rental payments, and those payments go towards buying the car if you decide to commit.
You build credit while driving and have the right, to purchase the vehicle at any time if you’d like to. If you want to purchase the car, you just continue making your monthly payments.
The entire rental transaction is transparent, easy, and seamless. Just browse the vehicles available, find the one that works for you, customize your pricing, and book… it’s that simple.

2 - How long is the program?

The average rent-to-own program at First Class Car Rental runs for 12 to 36 months, allowing expats in Dubai to make affordable monthly payments while working toward full vehicle ownership.
Our model eliminates upfront costs, deposits, and hidden fees, making car ownership hassle-free. The duration and payment structure depend on the vehicle and customer needs, ensuring a flexible and convenient path to ownership.

3 - Do the rental car fees go towards ownership?

Yes! At First Class Car Rental, 100% of your monthly rental payments go toward ownership—if you choose to purchase the vehicle. With our rent-to-own model, there are no upfront costs, deposits, or hidden fees—just simple, fixed monthly payments. However, if you decide to return the vehicle instead of buying it, your payments will simply be for the rental period.

4 - Is insurance and maintenance included?

Yes! At First Class Car Rental, all our cars are comprehensively insured, giving you complete peace of mind. Bumper-to-bumper servicing is also included in your monthly payments, ensuring your vehicle stays in top condition. However, routine maintenance, such as oil changes and tire replacements, is your responsibility. Our rent-to-own model is designed for long-term ownership, so you can drive with confidence while working toward owning your car.

5 - What is the refund policy?

At First Class Car Rental, all payments made toward the rent-to-own program are non-refundable. If you choose to return the vehicle before completing the full term, the payments you’ve made will be considered rental fees and will not be refunded. However, you have the flexibility to return the car at any time without penalties or extra charges.
If you complete the full term, the car becomes yours with no additional costs. Our goal is to provide a hassle-free and transparent path to car ownership!

6 - Can I change vehicles?

If you need to change cars for some mechanical reason or some genuine fault of the car, we or our client dealer will make a concession to have amounts that you have paid apply to another vehicle. However, if it is just a matter of personal choice, usually the initial fee can transfer, but any other usage fees would stay with the first car to pay for depreciation, wear and tear, etc., similar to if you simply turn in the vehicle and end the program.
You are not making any long-term financial commitment to the vehicle you choose, as you always have the right, but not the obligation, to buy the vehicle chosen, and if you choose to buy, the substantial portion of the money paid goes towards the purchase. However, if you choose to change vehicles or turn the vehicle back in, while there is no further financial obligation, the money paid goes towards the use and depreciation of the vehicle, as with any rental arrangement.

Policy & Qualification

1 - Does credit score matter?

First Class does not require any particular credit score. The program is based primarily on your rental payments towards the car.

2 - What are the qualifications?

There are two basic qualifications. To get started, you just need:

A valid UAE driving license
A valid Emirates ID (or proof of residency)

How does rent-to-own work?

Are there any hidden costs?

What happens at the end of my rental term?

Once you’ve completed your payments, the car becomes yours with no extra charges.

Can I change my car during the term?